TERMS OF SERVICE & PRIVACY POLICY

Dreams Of The Wild Soul (trading as The Genius Portal Pty Ltd)
Contact: [email protected]

Welcome to The Genius Portal! By purchasing or using our digital products, you agree to the following terms and conditions. Please read them carefully.

1. Company Information

Dreams Of The Wild Soul operates under The Genius Portal Pty Ltd.
These terms are governed by the laws applicable in Australia, but apply to all customers worldwide, regardless of location.

2. Products and Payment Plans

We offer digital products available either as a one-time purchase or through a payment plan.
Full access is provided upon successful payment or upon the first installment of a payment plan.

3. Refund Policy

3.1 Books

Our book products come with a no-questions-asked 365-day refund guarantee.

3.2 Template Packs, Programs, or Digital Systems

Certain digital products (e.g., template packs or launch frameworks) may be eligible for a refund within 30 days, subject to the following conditions:

Implementation Requirement

You must have implemented the strategy as instructed and run paid traffic to your funnel for at least 14 consecutive days.

Proof of Implementation

To qualify for a refund, you must submit a screen recording showing:

Your complete funnel setup

Your ads manager demonstrating 14 consecutive days of traffic

Constructive Feedback

Refund requests must include clear, constructive feedback explaining why the product did not meet your expectations.
This helps us improve and ensures refunds are only issued for valid reasons.

Refunds will ONLY be granted when there is clear evidence that you implemented the strategy and did not achieve results.

4. General Conditions for Refund Eligibility

Refunds will not be granted on the same day of purchase or without genuine attempt to implement the product.

Products purchased via payment plan must be refunded within 30 days of purchase. After this period, the full payment plan amount is due and must be completed.

5. Ineligible Reasons for Refunds

Refund requests will NOT be accepted for the following reasons:

“I thought the product was in another language.” (All materials are in English.)

“I assumed there were extra features not listed.”

“This wasn’t what I expected,” “This doesn’t apply to me,” or “I already know this.”

“I’m not interested anymore.”

Complaints about missing features not advertised in the sales materials.

Requests made solely because a guarantee exists.

Sudden personal or financial issues.

6. Fraudulent or Misuse of Refund Claims

We do not tolerate fraudulent or exploitative refund behaviour.
Unverifiable claims, sudden personal circumstances, or repeated refund attempts may result in denial.

7. Intellectual Property Rights

All content, templates, and resources provided by Dreams Of The Wild Soul / The Genius Portal remain our intellectual property.

Customers receive a non-transferable, personal-use license.

You may NOT:

Share

Resell

Distribute

Repurpose

Use the materials for clients, students, or others

Violation of this policy may result in legal action.

8. Usage Restrictions

Customers are strictly prohibited from sharing, distributing, or reselling any purchased material.
Any unauthorized use may result in legal consequences.

9. Income Disclaimer

We do not guarantee any specific income or outcome from using our products.
Success depends on many factors including personal effort, market conditions, and external influences.
Results will vary.

10. Privacy Policy

We collect information such as your name, email address, and phone number during the checkout process.

This information is used solely:

For customer support

For marketing related to our programs and products

We do not sell or share your personal information with third parties.

11. Delivery of Products

All digital products are delivered instantly via email after purchase.

If you do not see the email in your inbox, please check spam or junk folders.

If you experience delivery issues, contact us at:
📧 [email protected]

12. Customer Support

For product-related help, email us at:
📧 [email protected]

Please allow up to 72 hours for a response.

13. Updates to Terms and Conditions

We reserve the right to update or modify these terms at any time.
Changes become effective immediately upon posting on our website.
Continued use of our products constitutes acceptance of the revised terms.

Thank you for choosing Dreams Of The Wild Soul / The Genius Portal Pty Ltd.

If you have questions, we’re here to help: [email protected]